Business, research and administrative professionals n.e.c.

prepares and reviews operational and financial reports

AI tools like Microsoft Copilot for Finance or ChatGPT can draft, summarise and review operational and financial reports from structured data with high accuracy, significantly reducing manual effort.

analyses internal processes and systems, recommends and implements procedural and policy changes

AI process mining tools like Celonis or ChatGPT can analyse workflow data and generate recommendations, but implementing procedural change requires human buy-in, political awareness and organisational knowledge.

develops plans, sets objectives and monitors and evaluates performance

AI tools like Power BI Copilot can help model scenarios, track KPIs and generate performance dashboards, but setting strategic objectives and evaluating outcomes against organisational context remains a human responsibility.

controls and administers budgets

AI-powered tools like Anaplan or Power BI Copilot can model budget scenarios, flag variances and forecast spend, but final budget decisions and accountability remain with human professionals.

advises national and local government on the interpretation and implementation of policy decisions, acts and regulations, and provides technical assistance in the formulation of policy

AI can rapidly synthesise large volumes of legislation and policy documents using tools like Harvey AI or ChatGPT, but interpreting nuanced policy implications and advising government requires expert human judgment.

negotiates and monitors contracted out services provided by the private sector to local government studies and acts upon any legislation that may affect the local authority

AI tools like ChatGPT or Copilot can help monitor contract compliance, summarise legislative updates and flag risks, but negotiation, relationship management and legal accountability require human professionals.

coordinates the organisation’s services and resources, liaising with other senior staff

AI tools like Microsoft Copilot can help draft communications, summarise meeting notes and flag resource conflicts, but the coordination itself requires human relationship management and contextual judgment.

recruits and manages staff, assigns and delegates tasks and duties, makes changes in procedures to deal with variations in workload

AI can assist with drafting job descriptions, screening CVs via tools like HireVue or LinkedIn Recruiter AI, and scheduling, but hiring decisions, performance management and delegation require human judgment.

co-ordinates and directs the activities of Revenue and Customs offices, Job Centres, Benefits Agency offices and other local offices of national government

AI can assist with scheduling, reporting and data aggregation across offices, but coordinating government service delivery involves complex stakeholder management, accountability and real-time human decision-making.

registers and maintains records of all births, deaths and marriages in local authority area, issues appropriate certificates and reports any suspicious causes of death to the coroner.

AI could assist with record digitisation and anomaly flagging in death records, but the legal, sensitive and verification-heavy nature of registering births, deaths and marriages requires authorised human oversight.