🇬🇧 UKSOC 7213· Customer Service Occupations
Communication operators
Communication operators operate telecoms equipment to transmit and receive signals and messages.
Call handler (emergency services)Communications officerControl room operator (emergency services)Controller (taxi service)Emergency medical despatcherRadio operator
£34,934
median salary
£24,379 – £38,776
39,200
currently employed
42,858
projected 2035
Strong growth
0 tasks imported · scoring pending
No task data available for this occupation.
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Communication operators
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Task weights — each task is weighted by its O*NET frequency rating. Where frequency data is absent, equal weighting is applied.
AI time reduction — tasks scored as "AI Automates" assume 80% time saving; "AI Assists" assumes 40%; "Human-Led" assumes 5%.
Salary equivalent — annual hours saved × (salary ÷ 1,800 working hours/year).
Value at risk — salary × share of role time in AI-automate or AI-assist tasks.
Figures are indicative estimates for planning purposes, not guarantees of productivity gain or job loss risk.