Transport and distribution clerks and assistants

processes customer orders and forwards requisition documentation to storage and distribution personnel

AI-powered order management systems like SAP or Oracle can automatically process customer orders, validate data, and route requisition documentation to the appropriate teams with minimal human input.

formulates delivery loads, vehicle schedules and routes to be followed by delivery staff

Route optimisation AI tools such as Circuit, OptimoRoute, or Google OR-Tools can automatically generate optimal delivery loads, schedules, and routes based on vehicle capacity, driver hours, and traffic data.

monitors tachograph readings and maintains records of hours worked and distance travelled by drivers

Tachograph analysis software like Tachomaster or TachoSafe automatically reads digital tachograph data, flags compliance issues, and generates hours and distance reports with little manual intervention.

maintains records regarding the movement and location of freight, containers and staff

Warehouse and transport management systems like Manhattan WMS or SAP TM use AI to automatically track and update freight, container, and staff location records in real time with minimal manual entry.

obtains customs clearance and processes import and export documentation necessary for the movement of goods between countries

AI tools can pre-populate customs forms, flag regulatory inconsistencies, and check tariff codes using platforms like Descartes or Customs City, but human judgment is still needed for complex or disputed shipments.